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This is the stuff you millionaires in the making need to know to kick start or propel you on your financial fitness journey. Tracey Bissett, Founder of Bissett Financial Fitness and award winning Financial Literacy Champion, gives you the straight goods each week to set yourself up for financial success. As a former executive at TD Bank, one of Canada's Big 5 Banks, Tracey has worked with and in support of thousands of individuals and entrepreneurs to secure the financing they needed.  This hands on experience combined with her formal financial education, Masters of Business Administration and Chartered Financial Analyst designation, position Tracey uniquely to coach all things money. Tracey goes behind-the-scenes of all the money matters with need-to-know tips, money-making demystified, and special power-player interviews. Join us weekly for Financial Fitness Training that will turn even a Cash Couch Potato into a Marathon Money Maker.

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  2. EP331 Financial Literacy Month with FCAC

EP331 Financial Literacy Month with FCAC

Nov 12, 2024

In this Financial Literacy Month special of Young Money, we're joined by Rana Abu-Naameh, Director General of Supervision at the Financial Consumer Agency of Canada (FCAC). With her extensive background in public service and financial oversight, Rana sheds light on how FCAC protects consumer rights and enhances financial literacy across Canada.

Listen in as Rana dives into the critical aspects of FCAC’s mandate, focusing particularly on the streamlined consumer complaint handling process. She explains the steps consumers should take if they have grievances with financial products or services, detailing both the internal and external complaint processes. Rana also highlights the recent legislative changes that strengthen consumer protections, including mandated electronic alerts to help Canadians manage their banking more effectively.

“If you’re frustrated with the situation, don’t just sit with it. There is a process to protect you.” - Rana Abu-Naameh

This Week on Young Money:

  • An overview of FCAC's role and its impact on financial consumer protection in Canada.
  • A detailed explanation of the consumer complaint handling process.
  • Insights into recent enhancements in financial consumer protection laws.

Key takeaways:

  1. Understand how to effectively lodge and escalate complaints within the financial system.
  2. Learn about your rights as a consumer when dealing with financial institutions.
  3. Discover the tools and resources provided by FCAC to enhance your financial literacy and safeguard your interests.

Connect with Rana Abu-Naameh:

Resources Mentioned:

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