Oct 22, 2024
As we celebrate Small Business Month in Canada, I'm delighted to speak with Pouya Zangeneh, the Senior Vice President of Small Business Banking at Scotiabank. With over a decade of experience in the financial services industry, Pouya shares his insights from Scotiabank's recent report, "Path to Impact 2024: Navigating the Future Succession and Success in the Digital Era."
Listen in as Pouya discusses the trends impacting small businesses, including the imminent 'succession tsunami' where many business owners plan to transition their businesses in the next decade. He explores the importance of digital transformation in preparing for these transitions, whether it's to a new owner or the next generation. Pouya also emphasizes how digitization not only enhances customer experiences but also streamlines operations, making businesses more attractive and operationally resilient.
"We need to invest, we need to think, and we need to do the work to get these businesses ready for the future generation of the leaders within the small business landscape in Canada." - Pouya Zangeneh
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